Free Shipping Included in Price.
Mittens, Mittens, Mittens! Reversible Pet Bandana
This bandana features a fabric with brightly coloured mittens of various colours on a navy background on one side and a coordinating turquoise fabric on the other. It is a fully reversible bandana and these two fabrics are perfect for rolling the top over a bit to show both fabrics at once. This snap-on style bandana attaches securely with durable plastic snaps and is machine washable in cold water and then hung to dry.
Please include your dog or cat’s neck size (inches please) in the ‘notes’ box at check out so we can ensure a perfect fit!
Snap-On Bandana Measurements:
X-Small: up to neck size ~11”, ~6” long
Small: up to neck size ~14”, ~8” long
Medium: up to neck size ~20”, ~11” long
Large: up to neck size ~26”, ~13” long
How to Measure Your Pet to Ensure the Best Fit:
Measure the thickest part of the neck, usually at the base of the neck right below where their collar would sit. If your pet is in-between sizes, order a larger size and make a request for additional snaps at checkout (extra snaps are free!)
X-Small, Small, Medium, Large
Canada Post Lettermail™ Shipping
We offer Lettermail™ Shipping via Canada Post on some products that are size and weight appropriate (as noted on product description pages). No Tracking number is provided with this service, but a photo of your order can be taken at the time of mailing and emailed to you as confirmation of shipment upon request. The speed of this method varies depending on the time of year. Due to safety precautions being taken by Canada Post Employees to prevent the spread of Covid-19, this shipping method is especially slow at this time. (05/2021)
Canada Post Expedited Parcel™ Shipping
We offer Expedited Parcel™ Shipping via Canada Post. At this time, we are offering this service at a flat rate price that is often cheaper than Canada Post’s ‘Counter Rates’. Packages are shipped from St. Jacobs, ON and shipping distance costs will be calculated accordingly. Tracking numbers are provided to customers. Canada Post has a shipping speed guarantee of 3 business days for locations within Ontario and within 8 days for the rest of Canada.
Canada Post Xpresspost™ Shipping
We offer Xpresspost™ Shipping via Canada Post. It is carrier-calculated by package weight/size/destination. Packages are shipped from St. Jacobs, ON and shipping distance costs will be calculated accordingly. Tracking numbers are provided to customers. Canada Post has a shipping speed guarantee of next business day delivery for Local and Regional destinations, and a 2-day delivery guarantee for the rest of Canada.
Canada Post Priority™ Shipping
We offer Priority™ Shipping via Canada Post. It is carrier-calculated by package weight/size/destination. Packages are shipped from St. Jacobs, ON and shipping distance costs will be calculated accordingly. Tracking numbers are provided to customers. Canada Post has a shipping speed guarantee of next business day delivery to Local, Regional and National destinations.
We will notify you once we’ve received and inspected your return, and let you know if the refund is approved or not. If approved, you will be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund as well.
Cancellation / Return / Exchange Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at: email@example.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us with any questions about returns at: firstname.lastname@example.org.
Damages & Issues
Please inspect your order when you receive it and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / Non-Returnable Items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on Sale/Clearance items or Gift Cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
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