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Personalized Custom Dog Mama Sweater

$65.00

STEPS TO FOLLOW FOR ORDERING:

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1. ALL the information you need is in the listing photos.

2. From the dropdown boxes next to the image, select the size and pullover colour

– These are unisex sizing.

– Please keep in mind that actual colours can slightly vary from the screen colours.

– Our sizes are set for UNISEX style.  Please refer to the size chart in the photo.

3. Choose the quantity

4. Type the personalization in the box including thread colour of name

5. Hit ADD TO CART 

6. Repeat steps 1 to 4 for adding more styles for your family and friends. 

7. When you are done, proceed to checkout

Item will be shipped in 1-2 weeks
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LISTING DETAILS

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– Listing includes floral paw on the left chest with pet name on the right sleeve

– Any additional names will be charged at $5 ea.

– An extra sleeve can be added for a $15 fee

GARMENT SPECS

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-Gildan Brand Shirts

-Unisex Adult Sizing

-Props used in photos are NOT included with purchase

8 oz./yd² (US) 13.3 oz./L yd (CA), 50/50 cotton/polyester, 20 singles

Heather Sport colors: 60/40 polyester/cotton

Safety Green: Compliant with ANSI / ISEA 107

2-end midweight fleece fabric

Classic fit

Air jet yarn for softer feel and reduced pilling

Double-needle stitching at shoulders, armholes, neck, waistband and cuffs

1×1 rib with spandex for enhanced stretch and recovery

Tear away label

WASHING INSTRUCTIONS

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– All embroidered garments should be washed with a mild detergent.

– Do not use chlorine bleach or optical brightening agents.

– If bleach is required for washing, use non-chlorine bleach in accordance with product instructions .

– Machine wash cold water.

– Delicate wash cycle.

– ALWAYS HANG TO DRY!

– Iron on back of shirt not directly on design

SIZE

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-Take a look at the photos to see a specific sizing chart for this sweater style

-Please note that these sweaters are unisex size meaning they are not women’s fitted sweaters.  If you’re going for a more fitted look, we suggest to size down

-Lay your favorite sweater at home flat and  measure armpit to armpit to compare to the size chart in the photos 

RETURNS OR EXCHANGES

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-All of our items are custom embroidered just for you so we do not accept returns or exchanges. If there are any issues with the order, please message us and we can work together to find a resolution.

– Due to the handmade nature of this item it may not look identical to the photo but the same method will be used in the making 

Sweater Colour

Beige, Pink, Blue, Black, White

Size

small, medium, large, xlarge

Thread Colour for Name

White, Black, Pink, Blue, Green, Orange, Purple, Navy

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Shipping Policy

►Free Shipping: Free domestic shipping in Canada on all orders over $100.

►Production and Shipping: It takes approximately 1-2 weeks to create one of our signs.

►Shipping to Canada: We ship via Canada Post thru Chit Chats express. They pick up our parcels at our office in London, Ontario and drive them to your province where they scan them in for delivery to you. Delivery takes place in 3-14 business days (14 business days for west coast).

►Shipping to the USA: We use a USPS affiliate in Canada called Chit Chats express to ship parcels. They pick up our parcels at our office in London, Ontario and drive them to NY where they scan them in for delivery to you. The entire process takes about 7-10 business days for a parcel to arrive from Canada. You will not see scans on your parcel until it reaches NY. Which is usually in 3-5 business days.

►Shipping Options. I always include tracking so that you can track your own package and know exactly when to expect it.

If you would like to purchase additional tracking or insurance that will be at your own expense. Please let me know prior to purchase and I will add on the additional charges for the cost of insuring your package.

We take great care when packaging your product. Whenever possible we will use recycled packaging materials without compromising the safety of your purchase.

►Local Pickup. We offer contactless porch pickup orders in  London, Ontario and surrounding area.  Option available at checkout.

Refund Policy

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

►Damaged and lost items: Will be replaced or refunded on a case by case basis. An item is considered lost if its delivery has exceeded expected delivery by 10 days.

Cancellation / Return / Exchange Policy

Returns: Refunds, will be issued for returned items received back within 30 days of delivery. We do not refund for delivery charges. Custom items are not refundable, you will have the opportunity to sign off on a digital version of your design prior to creation so you can be sure spelling, layout etc. is all to your specifications. We are not responsible for unclaimed shipments. If you do not pick up your delivery or disregard shipment notices we are not responsible and do not issue refunds for unclaimed successful deliveries.

►Custom Order Cancellations: Custom orders which have had the mock up work completed can only be refunded 75% of the purchase price due to work invested by the artist. Custom orders where the sign work has begun cannot be cancelled and refunded.

General Inquiries

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